As I started to share aromatherapy oils with my clientele, I realized education was key. While these oils are natural and pure, they’re also potent—and a little guidance goes a long way toward customer satisfaction and safety.
Always dilute essential oils before applying them to skin. Undiluted oils can cause irritation or sensitivity. I recommend mixing them with carrier oils like jojoba, almond, or coconut oil—usually a 2–3% dilution for adults.
Patch testing is essential, especially for sensitive customers. We show how to apply a small amount of diluted oil to a patch of skin and wait 24 hours before broader use.
Keep oils away from eyes, mucous membranes, and children’s reach. For young children, elderly clients, or pregnant individuals, offer usage guidance and recommend consulting a professional if unsure.
Proper storage matters: Oils last longer when kept away from direct sunlight and stored in their original, airtight glass bottles.
I also found that providing informational cards or even short workshops on aromatherapy safety not only protects my business but boosts customer trust and loyalty.